This Privacy Policy explains how Brophy's Pressure Washing collects, uses and handles personal information. It is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Brophy's Pressure Washing is a sole trader business providing residential and commercial exterior cleaning services in Melbourne, Victoria.
When you contact us or submit a form on our website, we may collect your name, phone number, email address and property address. We also collect details about the services you are requesting.
When you visit our website, Google Analytics automatically collects anonymised usage data such as pages visited, session duration and device type. This does not identify you personally.
We use personal information only to respond to your enquiry, provide a quote, schedule and carry out the job, and communicate with you about your booking.
Anonymised website usage data is used to understand how visitors use our site. We do not use your personal information for direct marketing.
Form submissions are stored by Netlify, Inc. via Netlify Forms on servers located in the United States. We retain personal information only for as long as it is needed to provide our services or as required by law. We take reasonable steps to protect personal information from misuse, loss and unauthorised access.
Our website uses the following third-party services. Each may collect data as described. We are not responsible for their privacy practices.
We do not sell or share your personal information with third parties, except where necessary to operate our services (such as Netlify for form storage) or where required by law.
Under the Australian Privacy Principles, you may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us at info@brophyspressurewashing.com.au.
If you believe we have not handled your personal information in accordance with the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Our website uses cookies through Google Analytics and Google Tag Manager to collect anonymised usage data. You may disable cookies in your browser settings at any time. You can also opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
We may update this policy from time to time. The current version is always available at this page.
For any privacy-related questions or requests, contact us using the details below.
Email or call us and we'll respond promptly.